Paramount is delighed to partner with 'Groupon Citydeal' in offering the following FETAC accredited Courses:
Regular Price: €595.00 - Limited Special Offer Price: €199.00
Customer Service (L5, L6, Elearning) 150 hours *
This programme is designed to enable the learner to appreciate the importance of the customer to an organisation. To understand the role and responsibilities of the frontline representative of an organisation, to understand the team work necessary to meet customer needs and expectations. It allows for participants to become familiar with relevant legislation and to develop a customer oriented quality service consistent with best practices and standards. This programme has a particular emphasis on how customer research such as NPS can assist development of customer care.
Consultative Selling (L 6) B30154 - 150 hours / 5 Days *
This programme is designed to provide participants with the necessary skills to enhance their personal selling skills and increase the rate of success during the sales process. Over five days our trainers will guide learners through the common types of customer behaviour and identify the interpretation skills required to correctly identify personal needs, business needs and potential sales opportunities.
Personal & Professional Development (L6) 6N1949 150 hours/ 5 Days
Enhance your skills and self-awareness and take charge of your future career path by taking the time to build essential core skills. The course is designed to enhance the learners job mobility, transition or promotional opportunities. The course strives to provide a space in which learners will develop skills which enable them to develop in both a personal and professional capacity. Practical and useful portfolio work will include preparation of CV, Cover Letters, Job Search Techniques. Click for Descriptor
About National Framework of Qualifications - NFQ Diagram
The NFQ provides a structure (a framework) to compare and contrast the level and standard of different qualifications. This helps you to make informed decisions about your qualification choices and to consider progression opportunities available to you. The NFQ also makes it easier for you to explain to others what qualifications you hold, or are studying for. This becomes very important when you are considering further learning or when you are applying for a job - at home or abroad. Further information is available on www.nfq.ie