BACKGROUND

This course provides practical advice and expertise which will enable participants to fine-tune their presentation skills and deliver high impact presentations. Participants will learn how effective preparation, persuasion and delivery is just as important as the actual content of the presentation itself.

Upon completion participants will be familiar with the skills, knowledge and tools essential to delivering polished, professional and winning presentations that achieve maximum results!

Entry Requirement: Participants must hold a Level 5 Certificate, Leaving Certificate or equivalent qualifications and/or relevant life and work experience.

PROGRAMME AIMS & OBJECTIVES

AIM:

The programme aims to utilize participants existing knowledge and skills and build on them. Participants who successfully complete this course will be able to use the skills, knowledge and tools they acquire to own a powerhouse presentation. 

OBJECTIVE:

On completion of the programme, participants will be able to:

• Design and deliver creative and suitable presentations
• Handling pressurized situations
• Jargon: what works?
• Preparing and planning effectively
• Gauging your audiences reaction
• A persuasive approach to delivery
• The benefits of enthusiasm
• Handling objections
• Concluding a sales presentation
• Gaining your audiences commitment

PROGRAMME CONTENT

Unit 1 – CONTENT PREPARATION

• Design and Delivery creative and suitable presentations
• Preparing an planning effectively
• Structuring your presentation
• Identifying appropriate support aids

Unit 2 – CONENT DELIVERY  

• A persuasive style of delivery
• Handling Customer Objections
• Reinforcing your message
• Gauging your audiences reactions

Unit 3 – LISTENING & QUESTIONING SKILLS

• Importance of verbal and non-verbal skills
• The value of listening
• The art of questioning
• Jargon: what work? 

Unit 4 – PRESENTATION STYLE

• Accentuating the key elements of the presentation
• The benefit of enthusiasm
• Presence when presenting
• Eliminating detrimental personal mannerism

Unit 5 – CONCLUDING PRESENTAIONS

• The purpose of a benefit statement
• Summarizing that assures client commitment
• Ending positively
• Evaluating the presentation and its outcomes

PROGRAMME MANUAL

This programme includes a highly comprehensive manual, which continues to be an excellent referencing source after the Programme.

FETAC CERTIFICATION

This course is certified by FETAC (Further Education and Training Awards Council). FETAC gives people the opportunity to gain recognition for learning in training centres, in the workplace and in the community. FETAC Qualifications enable participants to progress both educational and professionally, fort further information please view our website:

www.Paramounthr.ie

The FETAC Assessment periods are January, May, August and November. FETAC issue certificates within approximately 2 months of each assessment period.

FETAC ASSESSMENT

Participants who wish to achieve a FETAC Component Certificate must complete one assignment (25%) and a Skills Demonstration (75%).

Assignment

Compile report, based on the participant’s research providing an a clear indication of the learners understanding of the theory and their ability to understand its practical application referencing the main characteristics of each class of customer behaviour, and identifying the various tactics for dealing with them and specifying the methods of retaining control of the sales call. This will be provided too you on the second day of the programme. It must be submitted within 2 weeks. (25%)

Skills Demonstration

In one (15 – 20 minute) skills demonstrations, learners will show have an opportunity to be assessed on their selling skills, handling the objections and closing the sale. This will be recorded. This will be provided too you on the first day of the programme. It must be assessed on Week 3 of the programme. (75%)

GRADING

• Pass 50 - 64%
• Merit 65 - 79%
• Distinction 80 - 100%